Our Policies

Reservation Policies

a. Two-night minimum stay required. One night stays require management approval.
b. 3 – night minimum required for holidays.
c. You must be at least 25 years of age to rent a cabin
d. Only persons with a valid charge card and driver’s license can make a reservation and that person, who shall be the Responsible Person, must be present during the entire stay and shall be responsible for any and all damages that occur during the reservation.
e. Your credit card will be billed 35% of your total amount at the time of booking. The entire balance is due 30 days prior to arrival date and will automatically be charged to the credit card provided at reservation date. If you book less than 30 days from your reservation date, you will be charged in full.
f. Rates shown for each cabin consider occupancy that shall not be greater than the defined “maximum occupancy” per cabin listed on arkansasvacationrental.com. Exceeding maximum occupancy shall result in an additional fee of $100 per person/per night charge and you will be asked to leave the property. These maximums are set for fire code and insurance purposes and can not be exceeded for any reason, no matter the age of the guest.

Check-In & Check-Out

Check-in 4:00pm

Check-out 10:00am
a. Early check-in and late check-outs are not guaranteed. We will do our best to accommodate any requests.

Cancellation Policy

a. Reservations may be cancelled up to 14 days prior to arrival, and deposits will be refunded net of a $100 cancellation fee. Cancellations within 14 days of arrival will forfeit all payments made through the date of cancellation. No refunds are made for early departures.

Pet Policy

a. Pets are currently allowed in cabins 2, 3, 8, 9, and 21.
b. A $50 pet fee will be charged per pet per night.
c. Pets must be crated when owners are not present.

Miscellaneous

a. No smoking inside ANY CABIN. Renter will be charged an additional $250 if there is evidence of smoking indoors.
b. No gun firing of any type (including BB guns and airsoft) are allowed on cabin property. Evidence of such will be reported to proper authorities, you will be charged for clean up/damages and you will be evicted.
d. All cabins are on a septic system, please only flush toilet paper down the toilets.

Damages

a. 
Include broken items, stained linens, or furniture.
b. Any damages found at the cabin after your check-out will be charged to the credit card on file.
c. It is your responsibility to do a follow-up inspection at your reserved cabin within two hours of arrival time listed on the reservation and text us at 501-365-1052. This includes broken items, stained linens or furniture, appliances not working, etc. Reporting damage after your departure or after we contact you and charge you is not valid.
d. Stained or torn linens or furnishings will be charged at least $150 and can be up to the cost of equal replacement.

Intentional or Malicious Damage

The Cabins at Lobo Landing reserves the right to determine if damage to or loss of items in the cabin is due to negligence or malicious intent. If negligence or malicious intent is determined, guest will be charged accordingly for damages.

Cleaning Fees

There are no additional charges for cleaning your cabin if it is left in “tidy” condition. Additional cleaning fees will be billed to your credit card if the cabin requires additional cleaning above our normal cleaning service. Examples of “tidy” include:

  • All trash (dirty diapers) put in outside trash cans and covered.
  • No pet hair found on furnishings.
  • Dishes washed or soaking in hot soapy water.
  • No cigarette butts or trash, including pet droppings found on cabin property.
  • Furniture arranged in the original location.
  • All cabin amenities (games, toys, decorations etc.) put away neatly in their original condition.
  • No food left on grill, stove top, oven or microwave.
  • No spills or “accidents” left unattended.

There is no daily maid service, but weekly cleanings will be provided for stays longer than 7 days.

 

Forgotten Items

  • Items (non-perishable) if found in the cabin after you leave are kept for one week. If we have not received a call or email from you about your items, they are donated to local charities.
  • We will mail your items back to you for the cost of total postage.

Say Hello

14 + 14 =

 

501-365-1052

3525 Libby Road
Heber Springs, Arkansas
72543

Cabins at Lobo Landing

Lobo Landing Resort on the Little Red River is world-class fishing at its best! We look forward to your visit.

Follow